Workforce Management Implementations and Upgrades

We have led workforce management implementations and upgrade for clients throughout the Fortune 500, including all verticals from Media and Transportation to Finance and Manufacturing. Our team is made up of experts in Kronos, ADP eTIME, Workbrain, Ultimate Software and others in the HR, Time and Attendance Suite. This experience has contributed to our expertise in the workforce management industry, allowing us to provide our clients the best approach and project team for any workforce management software implementation.

Assessment: The process of examining your workforce management needs and allowing us to get a better understanding of your business. We have an enormous library of templates that will allow us to move through this process with ease while making sure we ask you the right questions so that we can tailor fit the implementation for your organization.

Proposal: After gathering our intelligence through the assessment stage, we will then compose a proposal for you to determine the timeline, costs, and manpower needed to complete your implementation.

Analysis & Design: We will sit down with your core team to identify your ‘as is’ process of how you handle time and attendance for your employees. During this time, we will discuss your business and pay practices as it relates to your workforce. In addition we place a heavy emphasis on integration discovery sessions as we know this is where the entire puzzle comes together in the end.

Review: This is your opportunity to make sure we’re heading in the right direction. We will verify our findings with you to avoid wasting time and money.

Configuration/build: Now that we have all of the pieces in place we can get your workforce management software up to speed.

Test scripts: As partners we will work with you to create test scripts based on your needs. We encourage you to make them extremely difficult in order to push your workforce management software as far as possible and make sure we avoid any issues going forward.

Training: Due to the multiple skill sets that our consultants possess, they are able to design a custom training program during the implementation process, ensuring continuity and bridging the gap between your workforce management software implementation and training.

Testing: Unit and User

• Unit – We will internally test your workforce management software to take care of any issues before your team sees the final product to avoid confusion.
• User – You try to break it! This is the most important part of the implementation process as we allow your end users to try and trick the system by putting it through the toughest tests they can think of. We want to find even the most miniscule problems that would arise so that we reduce any time spent by your employees on support in the future.

GO LIVE! We walk you through the Go Live sequence, even making the call with you to Kronos, ADP, Workbrain, Ultimate Software, or whomever you choose, so that we can bridge the gap between our implementation and their support of your workforce management software.